Updated: March 07, 2025

At Deerdem, we know you’re excited to receive your order. That’s why we make it easy to track your purchase every step of the way – from our warehouse to your door. Here’s how to stay updated on your clothing, footwear, and home products from deerdem.com.

How to Track Your Order

  1. Check Your Confirmation Email
    • Once your order is placed, we’ll send you a confirmation email with your order number and a tracking link.
    • Can’t find it? Check your spam or junk folder, or log in to your Deerdem account.
  2. Log In to Your Account
    • Visit deerdem.com and sign in.
    • Go to “My Orders” to see your order status and tracking details in real time.
  3. Use Our Tracking Tool
    • No account? No problem! Enter your order number and email address in the tracking tool below to check your status.
    • Track order

Order Status Explained

  • Order Received: We’ve got your order and are preparing it for dispatch.
  • Processing: Your items are being picked and packed in our warehouse.
  • Dispatched: Your order is on its way! You’ll see a tracking number and courier details.
  • Out for Delivery: Your package is with the courier and should arrive soon.
  • Delivered: Your order has reached its destination – enjoy!

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Shipping Partners

We work with trusted couriers to deliver your order, including:

  • Royal Mail (UK)
  • DPD (UK and International)
  • UPS (International)

Once dispatched, you can click the tracking link in your email or account to visit the courier’s website for detailed updates.

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